Privacy Policy - SerenityStay

Privacy Policy

At SerenityStay, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information from you when you make a reservation, subscribe to our newsletter, or contact us for assistance. This information may include your name, email address, phone number, and payment details. Additionally, we may collect non-personal information, such as your IP address and browsing behavior, to improve our website and services.

How We Use Your Information

Your personal information is used to process your reservations, communicate with you regarding your stay, and enhance your experience at SerenityStay. We may also use your information to send you promotional materials, updates, and special offers that may be of interest to you. You can opt out of receiving these communications at any time.

Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to provide our services (e.g., payment processors, service providers). We ensure that any third parties we work with adhere to strict confidentiality and security standards.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any modifications indicates your acceptance of the updated policy.